Privacy Policy

Break To Build Recovery respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, book services, make payments, complete forms, communicate with us, or use our sobriety coaching services.

By using this website, submitting information, booking a session, or purchasing services, you agree to this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Phone number
Billing information
Appointment and booking details
Information submitted through website forms
Information shared during coaching intake, scheduling, or communication
General information about your recovery goals, sobriety support needs, personal goals, or reason for seeking coaching
Messages, emails, texts, or other communications you send to us

We may also collect limited technical information automatically when you use our website, such as:

IP address
Browser type
Device type
Pages visited
Date and time of visit
General location information
Cookies or similar tracking data

How We Use Your Information

Break To Build Recovery may use your information to:

Schedule and provide sobriety coaching services
Process payments
Communicate with you about appointments, services, updates, and support
Respond to questions or website inquiries
Send appointment reminders
Maintain internal records
Improve our website, services, and client experience
Comply with legal, safety, financial, or administrative obligations
Protect the rights, safety, and security of clients, Break To Build Recovery, and others
We do not sell your personal information.

Sobriety Coaching and Privacy Limitations

Break To Build Recovery provides sobriety coaching and recovery-focused support. Coaching is not medical care, therapy, addiction treatment, detox, diagnosis, crisis intervention, or emergency services.

While we make reasonable efforts to protect your privacy, coaching communications may not have the same legal protections as communications with a licensed healthcare provider, therapist, counselor, or treatment program.

Unless Break To Build Recovery specifically states otherwise in writing and is legally required to do so, you should not assume that communications with Break To Build Recovery are protected by HIPAA, 42 CFR Part 2, therapist-client privilege, physician-patient privilege, or similar healthcare privacy laws.

When We May Share Information

We may share information only as reasonably necessary for the operation of our business, the delivery of services, legal compliance, safety, or protection of rights.

This may include sharing information with:

Scheduling or booking platforms
Payment processors
Website hosting providers
Email, phone, text, or video conferencing platforms
Administrative service providers
Professional advisors, such as attorneys, accountants, or insurance providers
Legal authorities, when required or permitted by law

We may also disclose information if we believe it is necessary to:

Respond to a court order, subpoena, legal request, or government inquiry
Protect against fraud, unauthorized transactions, or misuse of services
Protect the safety of you, another person, Break To Build Recovery, or the public
Report suspected abuse, neglect, exploitation, or threats of harm, when required or permitted by law
Address a medical, mental health, substance use, overdose, withdrawal, suicide, or safety-related emergency

Payments

Payments may be processed through a third-party payment provider. Break To Build Recovery does not directly store full credit card or debit card numbers unless specifically stated by the payment provider.

Payment processors may collect billing details, card information, transaction history, and related payment data. Their use of your information is governed by their own privacy policies and terms.

Online Booking and Third-Party Platforms

This website may use third-party platforms for booking, payment processing, video calls, forms, email, analytics, website hosting, or other business functions.

These third-party providers may collect or process information according to their own privacy policies. Break To Build Recovery is not responsible for the privacy practices, security practices, errors, outages, or policies of third-party providers.

Cookies and Website Tracking

Our website may use cookies, pixels, analytics tools, or similar technologies to help the website function, understand visitor activity, improve user experience, and support basic marketing or business operations.

You may be able to disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

Email, Text, and Electronic Communication

If you contact Break To Build Recovery by email, text message, website form, social media, or another electronic method, you understand that electronic communication may not always be secure.

Do not send sensitive information through electronic communication if you are not comfortable with the privacy risks.

By providing your phone number or email address, you agree that Break To Build Recovery may contact you regarding scheduling, appointments, services, payment, reminders, follow-up, or other service-related matters.

Confidentiality and Safety Exceptions

Break To Build Recovery respects your privacy and will make reasonable efforts to keep your information confidential. However, confidentiality is not absolute.

We may disclose information when required or permitted by law, including situations involving:

Immediate danger to yourself or another person
Threats of harm
Suspected abuse, neglect, or exploitation
Medical emergencies
Substance use emergencies, overdose risk, or withdrawal concerns
Court orders, subpoenas, or legal obligations
Payment disputes, fraud prevention, or business protection

Break To Build Recovery does not provide emergency services or crisis monitoring.

If you are experiencing an emergency, overdose, withdrawal symptoms, suicidal thoughts, thoughts of harming yourself or someone else, or any immediate safety concern, call 911 or go to the nearest emergency room. If you are in the United States and are experiencing a mental health, substance use, or suicide-related crisis, call or text 988.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no website, email system, payment platform, booking platform, or electronic communication method can be guaranteed to be completely secure.

You use this website and submit information at your own risk.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.

We may retain certain records even after services end if required or permitted by law, accounting rules, insurance requirements, legal obligations, or business needs.

Your Choices

You may contact Break To Build Recovery to request that we update, correct, or delete certain personal information, subject to legal, safety, accounting, payment, contractual, or business record requirements.

You may also unsubscribe from promotional emails, if any, by following the unsubscribe instructions in the email or contacting us directly.

Please note that we may still send non-promotional communications related to appointments, payments, services, policy updates, or business matters.

Privacy Rights

Depending on where you live, you may have certain privacy rights under applicable law. These rights may include the ability to request access to personal information, correction of inaccurate information, deletion of certain information, or information about how your data is used or shared.

To make a privacy request, contact us using the contact information listed below. We may need to verify your identity before completing your request.

Children’s Privacy

Break To Build Recovery does not knowingly collect personal information from children under 13. Our services are intended for individuals who are at least 18 years old unless otherwise agreed in writing and with appropriate parent or guardian involvement.

If you believe a child has provided personal information through this website, please contact us so we can review and delete the information if appropriate.

Links to Other Websites

This website may contain links to third-party websites. Break To Build Recovery is not responsible for the content, privacy practices, security, or policies of third-party websites.

You should review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

Break To Build Recovery may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Your continued use of the website or services after changes are posted means you accept the updated Privacy Policy.